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Privacy policy on the use of your data |
Last update: 2024-11-27
Thank you for your reservations on our site "Ferry Seychelles" (ferryseychelles.com). we are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privaty notice, you can contact us by the menu in bottom page (contact).
We collect information that your provide to us.
We collect four types of information, the information that you provide us concerning the identification of the passengers (a), the information relating to the selection of your travel services (b), the information relating to the travel services provided by other suppliers (c) and information relating to your sailing on ferryseychelles.com (d).
a) identification of the passengers informations entered in the reservation form.
- family name, first names
- ages, dates of birth
- emails
- phone number
- adresse of résidence
- spoken language
- bank details
b) information relating to the selection of your services.
- choice of services (ferry tickets, transfers)
- ticket reservation classes
- ferry departure dates and times
- transfer departure dates and times
c) information relating to travel services provided by other suppliers with the aim of synchronizing and ensuring the correct sequencing of your services.
- arrival or departure times of your international flights
- companies and flight numbers of your international flights
- names of accommodations requiring a return transfer.
d) information related to your navigation on ferryseychelles.com.
- source url
- url consulted on ferryseychelles.com (dates, intervals, preferences)
- old bookings made on ferryseychelles.com
- your IP adresse
The information we collect is used to identify you on our reservations platform and allows us to make various reservations with suppliers corresponding to the choice of your services.
This information makes it possible to provide optimum and efficient service and to book your ferry or transfer seats.
The personal information provided is used by suppliers present in Seychelles. This information is shared via our extranet with each of the suppliers in charge of the corresponding service. Our extranet is secure and can only be accessed by an accredited person from each supplier.
No information is sent by email. Suppliers' access to our extranet is by authentication, opening of a single and limited session, corresponding to the emails of the accredited person who must confirm his identity at each opening of a session, by validating an email that she receives.
The bank details entered are not stored by the suppliers and cannot be repatriated locally to them.
The bank details have a limited duration and no longer exist beyond the start date of the service reserved when it is a payment on arrival or no longer exist as soon as the payment is made for payments on reservation.
We use "cookies" technology to store your information during the reservation process, and allow you to redisplay your shopping cart, vouchers and proof of payment.
Cookies are created and can only be accessed through pages linked to the "ferryseychelles.com" domain. The lifespan of "cookies" in your browser is 120 days.
The "cookies" stored in your browser relate exclusively to the information detailed previously, paragraph a) b) c) d)
As detailed previously, your personal information are preserved and are not exposed to any security risk.
- no sending of your data by email
- accessibility limited in time
- access restricted to suppliers who must comply with security measures in terms of accessibility
- cookie lifespan limited in time
In some regions, such as the European Economic Aera (EEA) and United Kingdom (UK), you have rights that allow you greater access to and control over your personnal information.
You may review change, or terminate your account at any time by asking us to deleting your booking file.
If your are resident of California (US), you are granted specific rights regarding access to your personnal information. Specificity detailled by law "California Civil Code Section 1798.83" also known as the "Shine The Light" law.
Your personal data has a limited lifespan within our information system.
This duration, with regard to "ferryseychelles.com" is limited to the date of completion of your travel services.
Suppliers working with "ferryseychelles.com" undertake to strictly respect the retention periods for your personal data within their information systems, imposed by Seychellois legislation.
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